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ShawnTX
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C drive is full

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HP Envy
Microsoft Windows 10 (64-bit)

I have a Desktop Envy  with the SSD  C drive (118G) and HDD D drive (921G).  The C drive is full and I repeatedly get low storage warnings.  When this initially happened I moved my document folder to the D drive.  This freed up 64G.  About a month later the c drive is full again so I moved my picture, music and video folders to the D drive.  This obviously freed up more space on the C drive.  However it is now maxed out again.  I have deleted and moved  all the apps I could, used disk cleanup, storage management etc. , deleted all the temporary files etc..but the drive keeps filling up.  I have system restore diabled, it is at 0 bytes.  There was a windows upgrade about a month ago but there are no signs of the previous version.   I am sick of dealing with this.  This is the first HP I have been disappointed with.  So far I have purchased 5 desktops and 1 laptop and was happy with all  but this is the first time I have had issues.  however it is the first one with dual drives.  Please help

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WAWood
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@ShawnTX

 

Hello;

Allow me to welcome you to the HP forums!

 

Sorry, but this is a persistent problem with dual-drive PCs as (1) the default storage location is set in Windows to be the SSD (which has the least space), (2) all working files and buffers then get written to the SSD and generally not cleaned up, and (3) all Windows Updates (including version Upgrades) get written  to the SSD and NOT cleaned up.

 

First thing you should do is go into all your apps that do downloads, including all Browsers, and change the default download folder to one NOT on your C drive.

 

Second, here are some additional hints of stuff that can be done to free up space on the SSD:

http://www.tenforums.com/tutorials/3012-disk-cleanup-open-use-windows-10-a.html
http://winaero.com/blog/how-to-clean-up-winsxs-folder-in-windows-10/

 

Hope this helps ...

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ShawnTX
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Thank you WAWood.  I had already used the disk cleanup tools and it hardly made a dent.  The only real apps I am using are an old version of Outlook office and Microsoft Edge.  I do run Kaspersky KIS on this desktop but I have Traces disabled.

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WAWood
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@ShawnTX

 

OK, so did you do the DISM command with the ResetBase option, as well?  That can clean out a lot of WU stuff.

 

You should download and run the free version of Wise Disk Cleaner -- as it can clean stuff like temp files.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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