cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 1 0 0
Message 1 of 3
186
Flag Post

Camera quality is terrible

HP Recommended
All in One Desktop HP 24xa Pavilion
Microsoft Windows 10 (64-bit)

I have a brand new Pavilion and everything was going well until I used the camera - the quality is so very bad that I think something must be wrong.  I have tried updating the drivers, but no improvement.    The picture is very fuzzy and the colours are not right at all.  Nothing looks stable on the screen. 

2 REPLIES 2
Highlighted
Level 19
Level 19
87,151 87,035 11,087 23,813
Message 2 of 3
Flag Post
HP Recommended

@PM2019 

 

What is your HP 24xa ? It must be HP Pavilion 24-xasomething,  for example HP Pavilion 24-xa0053w All-in-One desktop:

 

   https://support.hp.com/au-en/document/c06120170

 

Anyway. Firstly the webcam is NOT a camera therefore you won't be able to see its pictures as photos on a normal digital camera due to it has low resolution. Increase light on the object will get more watchable images.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Highlighted
Author
New member
3 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for your reply.  The machine is an HP All-in-One Pavilion 24-xa1008na.  I used to have an HP laptop years ago and the camera in that didn't seem so dependent on light conditions.   But you're right - with the new PC,  in daylight the camera does gives a better presentation - but it is still too grainy and the picture doesn't seem very stable, if that makes sense.  At night, using ordinary artificial light, it's pretty bad.  I think I would probably need photographic lighting to get anything like an acceptable overall picture.  

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation