11-03-2019 10:04 AM
I have a brand new Pavilion and everything was going well until I used the camera - the quality is so very bad that I think something must be wrong. I have tried updating the drivers, but no improvement. The picture is very fuzzy and the colours are not right at all. Nothing looks stable on the screen.
11-03-2019 03:54 PM
What is your HP 24xa ? It must be HP Pavilion 24-xasomething, for example HP Pavilion 24-xa0053w All-in-One desktop:
Anyway. Firstly the webcam is NOT a camera therefore you won't be able to see its pictures as photos on a normal digital camera due to it has low resolution. Increase light on the object will get more watchable images.
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11-04-2019 06:06 AM
Thanks for your reply. The machine is an HP All-in-One Pavilion 24-xa1008na. I used to have an HP laptop years ago and the camera in that didn't seem so dependent on light conditions. But you're right - with the new PC, in daylight the camera does gives a better presentation - but it is still too grainy and the picture doesn't seem very stable, if that makes sense. At night, using ordinary artificial light, it's pretty bad. I think I would probably need photographic lighting to get anything like an acceptable overall picture.