cancel
Showing results for 
Search instead for 
Did you mean: 
papaerhouse
Level 1
7 3 0 1
Message 1 of 2
238
Flag Post

Can't install HP SUpport Assistant

HP Recommended
HP Pavilion dv6
Microsoft Windows 10 (64-bit)

I've tried various ways to fix it like uninstalling it, returning to the restore data, but still doesn't work. Now I don't know what to do anymore
Can you help me?

 

when installing HPSA it always ends like in this picture

My laptop operating system is Windows 10 Pro not in S mode

 

Annotation 2019-01-11 100924.jpeg

1 REPLY 1
krzemien
Level 7
735 717 34 174
Message 2 of 2
Flag Post
HP Recommended

Where did you get install file from - as it looks like it's older from the version you previously got installed?

 

Also, you probably need to remove HP Framework thingy as well as that's related.

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation