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- Re: Can't install from microsoft store
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12-02-2022 07:38 AM
Hi @AHmed888,
Welcome to HP Community!
I understand that you are getting an error message while installing the omen command center.
Do not worry. I will try to fix the issue.
Uninstall whatever version of the command center (OCC) you have currently.
Reboot the PC.
Then reinstall again with this link. Get OMEN Command Center - Microsoft Store
Then install this utility... Get HP System Event Utility - Microsoft Store
Then reinstall the OCC SDK package... sp98588.exe
Now go to Windows updates and force it to search for updates: If it has updates pending, let them install. Then reboot and go back again and click the Search for Updates button, even if it shows it's up to date. If it installs more updates, reboot and do it again. Keep doing this until it doesn't find anymore. Windows updates will not always find what it needs the first time around, this is why you have to force it to search a few times.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
I am an HP Employee
12-07-2022 02:06 AM
Hi @AHmed888,
Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us.
Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!
I am an HP Employee