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HP Recommended
OMEN by HP 15-dh0007na
Microsoft Windows 10 (64-bit)

Tried to download Omen Command Center a lot of times but it's not working, not even from the Microsoft store

 

3 REPLIES 3
HP Recommended

Hi @AHmed888,

 

Welcome to HP Community!

 

I understand that you are getting an error message while installing the omen command center.

 

Do not worry. I will try to fix the issue.

 

Uninstall whatever version of the command center (OCC) you have currently.

 

Reboot the PC.

Then reinstall again with this link.  Get OMEN Command Center - Microsoft Store 

Then install this utility...  Get HP System Event Utility - Microsoft Store 

Then reinstall the OCC SDK package... sp98588.exe

Now go to Windows updates and force it to search for updates: If it has updates pending, let them install. Then reboot and go back again and click the Search for Updates button, even if it shows it's up to date. If it installs more updates, reboot and do it again. Keep doing this until it doesn't find anymore. Windows updates will not always find what it needs the first time around, this is why you have to force it to search a few times.

 

Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,

Elohi_NR
I am an HP Employee
HP Recommended

Hi @AHmed888,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @AHmed888,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

Elohi_NR
I am an HP Employee
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