Can't login into developers account

[combsbt]

Has anyone found a resolution for this issue?  I still cannot log in.

[queryZer0]

Yes - That was the information we got from our TAM:

Due to security reasons, the policy has been changed.

Consequently, for a user to log in to the entire portal, they must either:

• Be part of a group or project within hp.io.
• Be on a whitelist to register/log in.

I have now requested to be added to the "whitelist," and this should already be completed

To make a personal comment. I have never seen anything so unprofessional from a company of this size. unbelievable.

[FTZBil_Dennis]

What the actuall F

[FTZBil_Dennis]

Where can I apply for a whitelist? Do you know that?

[queryZer0]

IMHO it's managed internally by HP (thx 4 that), so your only option is to ask your supervisor or technical account manager.

[FTZBil_Dennis]

I can't even. I'm a researcher using a HP reverb g2 Omnicept. I'm the only one using that device (so no supervisor/technical account manager is involved). The SDK is behind the developer wall for some reason... well I guess i will contact the support yet again( havent received an answer on my first request).

Thank you anyway!

[Sr_Conqueror]

Any updates 

@hp??

[plao68]

Same problem for me...please assist, @HP

[Hawks_Eye]

Hi @plao68 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Now, let's dive into the issue! Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

[FTZBil_Dennis]

Hi, I have the same issue. Can you maybe enable my private messages so I can send you my serial number aswell? Best Regards