Can't login into developers account

[FTZBil_Dennis]

Basically thats the issue. I can't login into https://developers.hp.com/user/login from different devices and different browsers. It always throws me "Error message You are not authorized to log in." I actually need to download something from there, which is a bit urgent.

[queryZer0]

Same here. had to renew api keys but same error!

[FTZBil_Dennis]

Great, I guess no development for us then until its fixed 😄

[queryZer0]

i'm just wondering if we are the only 2 last developers or customers at hp who have the problem. i tried to reach our tam. let's see what comes out of it.

[FTZBil_Dennis]

That's what suprised me aswell. No other post in the forum about it. I also contacted the support, but I guess that takes a bit longer

[jrbilodeau]

I'm trying to create a new account, inorder to us the api to get details on our HP Printer warranties and i'm having the same issue. I can't create an account or login with the account which i use for the support site.

[Kuroi_Kenshi]

Hi @jrbilodeau,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[jrbilodeau]

Hi @kuroi_kenshi, we have 30 different models of HP printer and over 200 devices, but the issue has nothing to do with the models. The issue as mentioned in the opening post is that if you go to Log in | hp's Developer Portal you get the error message "You are not authorized to log in. Please reach out to your HP project contact." when you try to log in or register for a new account. Without being able to log in to the developer portal i can't create the API key, in order to use the api to query it for the warranty statues.

[JGRimo3]

Same issue for me - need to be able to create an account to enable access to API key. 

Unable to create an account - You are not authorized to log in. Please reach out to your HP project contact.

[FTZBil_Dennis]

Hi Kuroi_Kenshi,

The issue is not just existing for printers, but all people that are dependent on the HP Developer site. It would be really nice if you could take a look into it.

Best Regards