• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Has anyone found a resolution for this issue?  I still cannot log in.

HP Recommended

Yes - That was the information we got from our TAM:

Due to security reasons, the policy has been changed.

Consequently, for a user to log in to the entire portal, they must either:

  • Be part of a group or project within hp.io.
  • Be on a whitelist to register/log in.

I have now requested to be added to the "whitelist," and this should already be completed

 

To make a personal comment. I have never seen anything so unprofessional from a company of this size. unbelievable.

HP Recommended

What the actuall F

HP Recommended

Where can I apply for a whitelist? Do you know that?

HP Recommended

IMHO it's managed internally by HP (thx 4 that), so your only option is to ask your supervisor or technical account manager.

HP Recommended

I can't even. I'm a researcher using a HP reverb g2 Omnicept. I'm the only one using that device (so no supervisor/technical account manager is involved). The SDK is behind the developer wall for some reason... well I guess i will contact the support yet again( havent received an answer on my first request).

 

Thank you anyway!

HP Recommended

Any updates 

@hp??

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.