cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Guy31
New member
1 0 0 0
Message 1 of 11
1,904
Flag Post

Can't scan QR from whatsapp web

HP Recommended
Envy x360
Microsoft Windows 10 (64-bit)

Hii ,

I have a new PC , Envy x360 with i7 - 11th gen .

I can't scan the QR barcode on whatsapp web for some reason.

I tried evreything pretty much, and it is not about the phone cause I did it just now on my Lenovo PC.

 

If anyone knows how to fix it, 

that will be great.

 

thank you!

10 REPLIES 10
rajat983
New member
2 2 0 1
Message 2 of 11
Flag Post
HP Recommended

I have the exact same issue but can't find any solution yet.

On some other forum i found some was able to scan the QR code in very bright sunlight, I will give it a try but not very hopeful.

Was this reply helpful? Yes No
Anita89
New member
2 2 0 1
Message 3 of 11
Flag Post
HP Recommended

I have the same problem with the same PC. I cant scan the qr code on whatsapp web. This only happens with whatsapp web, with other qr codes there is no problem.

 

Please we need a solution asap!!!!

 

Thanks! Happy new year!!

Was this reply helpful? Yes No
Anita89
New member
2 2 0 1
Message 4 of 11
Flag Post
HP Recommended

I have a temporary solution!!! Whatsap web doenst work in google chrome or internet explorer, but works ok with mozilla firefox.

Was this reply helpful? Yes No
rajat983
New member
2 2 0 1
Message 5 of 11
Flag Post
HP Recommended

Thank you so much for your help!! it works flawlessly on Firefox 🙂

Was this reply helpful? Yes No
HeinJvanR
New member
1 1 0 0
Message 6 of 11
Flag Post
HP Recommended

Om my office laptop elitebook x360 i don't have this problem, on my hp envy x360 I have it too.

I think it has something to do with the graphic card 

Was this reply helpful? Yes No
venky888
New member
1 1 0 0
Message 7 of 11
Flag Post
HP Recommended

Thanks, it worked!!!

Was this reply helpful? Yes No
Lily_88
New member
1 1 0 1
Message 8 of 11
Flag Post
HP Recommended

It works in Chrome with other machines! The manufacturer (or is it chrome developer?) should correct it.

Was this reply helpful? Yes No
Liv9
New member
2 2 0 1
Message 9 of 11
Flag Post
HP Recommended

I agree, HP should do something about this. It's MOST INCONVENIENT to have to have 2 browsers.  Would someone from HP please respond?

Was this reply helpful? Yes No
Hamza89
New member
1 1 0 1
Message 10 of 11
Flag Post
HP Recommended

i have the same issue with my pavillion x360 conv ..

seems to be something with  the screen ..

i have tried to update the graphics card from intel  ..

still the same problem ..

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation