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- Re: Can't view Word documents in Windows 10
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10-29-2019 12:40 AM
I have recently changed from my old HP Windows 7 computer to a new HP Windows 10 computer. I can see my transferred Word documents files in my documents, but when I click on a file a dialogue box comes up asking me do I want Microsoft Office, asking me to try, buy, etc, and when I don't click on Buy, etc, the box disappears and so does the Word file I want to view. How can I view my own files, or am I being held to ransom by Microsoft and have to buy Microsoft Word. Can you please help a totally confused pensioner?
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10-29-2019 02:22 AM
Hello @Fabian
Office isn't free and sounds like you were accessing a trial version that Microsoft (MS) offers. You have to install MS Office on a new system in order to use it, or purchase the version that is currently a trial version. I don't recommend purchasing the trial version.
What version of Microsoft Office were you using on the old computer?
If it was one that is transferable, I assume you didn't do that, correct?
Here is a Website that explains the process of transferring an older copy of MS Office to a new PC. Read through it and hopefully it will give you an idea of what to expect.
https://appuals.com/how-to-transfer-microsoft-office-to-a-new-computer/
10-29-2019 02:22 AM
Hello @Fabian
Office isn't free and sounds like you were accessing a trial version that Microsoft (MS) offers. You have to install MS Office on a new system in order to use it, or purchase the version that is currently a trial version. I don't recommend purchasing the trial version.
What version of Microsoft Office were you using on the old computer?
If it was one that is transferable, I assume you didn't do that, correct?
Here is a Website that explains the process of transferring an older copy of MS Office to a new PC. Read through it and hopefully it will give you an idea of what to expect.
https://appuals.com/how-to-transfer-microsoft-office-to-a-new-computer/
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