Cannot read .pdf or .pff emails

[karlyjo]

I cannot read .pdf or .pff emails in Windows 7 .  I can read these emails on my laptop in windows xp.  Is there a fix for this problem in windows 7?

[Comptronic · Accepted solution]

Do you have Adobe installed on your computer?

[Hanspuppa]

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karlyjo wrote: I cannot read .pdf or .pff emails in Windows 7 .  I can read these emails on my laptop in windows xp.  Is there a fix for this problem in windows 7?

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Hello karlyjo, You will need Adobe Reader or Adobe Acrobat in order to read pdf files.

You probably have this already on your Windows XP system.

Here  is a link where Adobe Reader can be downloaded. Adobe Reader is free to use.

Just follow the three steps for the download. You can choose either version.

After you download and install Adobe Reader, use Windows Explorer and navigate to a pdf file.

Right click on the pdf file and a window will open that will allow you to select the default application to use when opening  pdf files.

Locate Adobe Reader, highlight this and in the lower left bottom corner of the screen, you should see a small box. Place a check mark in this box to use Adobe Reader for the default application to read pdf files.

[karlyjo]

Thank you for your response, it fixed my problem for the .pdf fils, but not .pff.  any other suggestiions would be welcomed.

Karl

[karlyjo]

Thank you very much for the help.  I'm sure it will fix the .pdf file problem, any suggestions on reading the .pff files would be greatly appreciated.

karl

[Hanspuppa]

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karlyjo wrote: Thank you very much for the help.  I'm sure it will fix the .pdf file problem, any suggestions on reading the .pff files would be greatly appreciated. karl

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Hello karlyjo, You might try this free program, Formatta Filler, that is supposed to read pff files.

I have not tried this, so I can't verify it, but this program may be worth a try.

Here  is the link for Formatta Filler.

[Leeishere]

Why am I having problems gettingy email?

[chris5038]

I have the right adobe installed n my computer, something changed recently when update was performed, I have never had an issue with my pdf files before. I now have some inportant pdf files that I need to open and can't get to them. I was told by PDF support that

I am sorry for any inconvenience this may have caused you. You can use (http://get.adobe.com/reader/) Adobe Reader (free version) to fill out this form and still use PDF Complete software to create and edit other PDFs.

This has not resolved my issues and was already installed? Thanks.