Charger does not connect immediately

[RBrown417]

The charger on a 15-cs0034cl does not start charging immediately. The charging will start after 15-20 minutes of being connected. 

[Hawks_Eye]

Hi @RBrown417 

Welcome to the HP Support Community! We're here to help you get back up and running.

Experiencing a delay before your HP 15-cs0034cl starts charging can be frustrating. 

Here are steps you can take to identify and resolve the issue:

Check Charger and Cable:

• Inspect the charger and cable for any visible damage. A frayed or damaged cable could cause intermittent charging.
• Use a different charger if available to see if the issue persists.

Inspect Charging Port:

• Ensure the charging port on the laptop is free of dust or debris. Use a can of compressed air to gently clean the port.
• Check for any physical damage in the port that might be affecting connectivity.

Battery Health Check:

• Run HP's built-in battery diagnostics tool. You can access this by restarting the laptop and pressing Esc during boot-up and then selecting F2 for diagnostics.
• Check the battery health status to ensure it's functioning properly.

Update BIOS and Drivers:

• Visit the HP Support website to check for any updates for your BIOS or battery management drivers.
• Install any updates that are available, as these can sometimes resolve charging issues.

Reset Power Settings:

• Go to Control Panel > Hardware and Sound > Power Options. Choose HP recommended settings to ensure optimal battery and power performance.
• Resetting power settings to default might help rectify any misconfigurations.

Perform a Hard Reset:

• Turn off the laptop and disconnect the charger.
• Remove the battery (if it's replaceable; otherwise, skip this step).
• Hold down the power button for about 15 seconds, then reconnect the battery and charger.

Check Room Temperature:

• If the laptop is overheating, it might halt or delay charging to prevent further heat buildup. Ensure it is operating in a cooler environment.

If the issue persists even with the original charger and updated BIOS, it could be a failing battery or charging circuit. 

Let me know if you’ve noticed any blinking LED patterns or if the battery percentage behaves oddly—I can help interpret those signals.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye