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- DVD-CD ROM drivers missing or damaged
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03-22-2017 02:05 PM
When I tried to use the DVD-CD drive it would not load. I went to "Computer" and it was not recognized in the drives. When I ran troublshooting it told me the drivers are either missing or damaged. I searched the HP site but cannot find the drivers for the DVD-CD ROM drive. This PC is used in my recording studio and I am completely down until this is resolved. I tried the DVD-CD drive from an HP 6005 SFF PC and it has the same problem. When I changed out the drives, it asked me to press F1 for hardware changes, so I know the PC recognized it. I need to get this going ASAP since there is a deadline for a mixdown completion so I can release 3 musicians who are costing me bucks!!! Thanks
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Accepted Solutions
03-22-2017 04:06 PM
Hi PianoMan55,
Have you tried the steps in this HP support document:
HP PCs - CD/DVD Drive Is Not Detected (Windows 7)
03-22-2017 04:06 PM
Hi PianoMan55,
Have you tried the steps in this HP support document:
HP PCs - CD/DVD Drive Is Not Detected (Windows 7)
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