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PianoMan55
Level 1
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Message 1 of 2
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Solved!

DVD-CD ROM drivers missing or damaged

HP Recommended
HP 8000 Elite SFF PC
Microsoft Windows 7 (64-bit)

When I tried to use the DVD-CD drive it would not load. I went to "Computer" and it was not recognized in the drives. When I ran troublshooting it told me the drivers are either missing or damaged. I searched the HP site but cannot find the drivers for the DVD-CD ROM drive. This PC is used in my recording studio and I am completely down until this is resolved. I tried the DVD-CD drive from an HP 6005 SFF PC and it has the same problem. When I changed out the drives, it asked me to press F1 for hardware changes, so I know the PC recognized it. I need to get this going ASAP since there is a deadline for a mixdown completion so I can release 3 musicians who are costing me bucks!!! Thanks

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Mister_Do
Level 10
Level 10
2,174 2,103 101 386
Message 2 of 2
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HP Recommended

Hi PianoMan55,

 

Have you tried the steps in this HP support document:

HP PCs - CD/DVD Drive Is Not Detected (Windows 7)

...an HP employee just trying to help where I can, but not speaking on behalf of HP.

View solution in original post

1 REPLY 1
Mister_Do
Level 10
Level 10
2,174 2,103 101 386
Message 2 of 2
Flag Post
HP Recommended

Hi PianoMan55,

 

Have you tried the steps in this HP support document:

HP PCs - CD/DVD Drive Is Not Detected (Windows 7)

...an HP employee just trying to help where I can, but not speaking on behalf of HP.

View solution in original post

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