• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-03-2020 11:01 PM

HP Recommended
Product: Example: pavilion all in one 24xa 1014
Operating System: Microsoft Windows 10 (64-bit)

I have a very new pavilion all in one 24 xa 1014 it shows updates available when their is none, second does the assistant show new version included with other updates

1 REPLY 1

‎01-04-2020 03:42 AM - edited ‎01-04-2020 03:49 AM

HP Recommended

"it shows updates available when their is none" I have not had that experience. Well, if there is no update, I see no issue.

 

I highly recommend that you update the drivers and software manually. I would not let the HPSA update on its own.

 

You can verify what is available by checking at the driver and software portal for your AIO desktop. See the link below this line.

https://support.hp.com/us-en/drivers/selfservice/hp-24-f0000-all-in-one-desktop-pc-series/19391008/m...

 

I update my HP Support Assistant from what I find at the HPSA web document or my ultrabook's Driver and software web document. The Hp Support Assistant website is at the link below this line.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.