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‎01-03-2020 11:01 PM

HP Recommended
Product: Example: pavilion all in one 24xa 1014
Operating System: Microsoft Windows 10 (64-bit)

I have a very new pavilion all in one 24 xa 1014 it shows updates available when their is none, second does the assistant show new version included with other updates

1 REPLY 1

‎01-04-2020 03:42 AM - edited ‎01-04-2020 03:49 AM

HP Recommended

"it shows updates available when their is none" I have not had that experience. Well, if there is no update, I see no issue.

 

I highly recommend that you update the drivers and software manually. I would not let the HPSA update on its own.

 

You can verify what is available by checking at the driver and software portal for your AIO desktop. See the link below this line.

https://support.hp.com/us-en/drivers/selfservice/hp-24-f0000-all-in-one-desktop-pc-series/19391008/m...

 

I update my HP Support Assistant from what I find at the HPSA web document or my ultrabook's Driver and software web document. The Hp Support Assistant website is at the link below this line.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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