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‎12-30-2017 03:17 AM

HP Recommended
Product: HP TouchSmart IQ830 Desktop PC series
Operating System: Microsoft Windows 10 (32-bit)

I followed de instrutions (both methods) in the BIOS update instructions. Either I don't find (in my BIOS 5.07) or the screens do not match at all.

I can't acces my HP support assistant (installed but the question icon doesn't appear in the taskbar...

I have serious RAM problems (ordered new ones).

I sometimes saw it but after less than a second it disappears.

Please help me how to find my ROM family SSID

 

Thanks in advance

Thanks and best regards

Cryptonomicon.
Touchsmart IQ 830 be
Windows 10
Bios 5.07
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2017 08:54 AM - edited ‎12-30-2017 09:01 AM

HP Recommended

Sorry I came late to the issue(s).

 

@CF4,

The HP BIOS SSID is based on the motherboard.   It is possible that several different motherboards can be used in an HP build. The update BIOS page might link several variations, each linked to a different motherboard. That is why the SSID. It is linked to the motherboard used in that particular build.

 

@Cryptonomicon,

Your stuck with the present BIOS. 

Machines that were issued with Vista or 7 will not accept a BIOS linked to WIN 8 thru 10.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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7 REPLIES 7

‎12-30-2017 04:35 AM

HP Recommended

Hi

 

So you had Windows 7 32 bit installed?

 

OR Vista 32 bit?

 

Now you have Windows 10 installed?

 

 

BIOS  Version: 5.07

Operating systems:  Windows Vista (32-bit)

Release date: Aug 27, 2009

File name: sp43200.exe  (2.4 MB)

 

I can only see one BIOS option, above, and therefore you are upto date.

 

What do you mean by SSID?

 

What are you trying to achieve?

Was this reply helpful? Yes No

‎12-30-2017 06:11 AM

HP Recommended

Thanks for replying. I went from Vista -> Win 7 -> Win 10 (for free).

The SSID is required to upgrade to BIOS 7.xxxx.

Thanks and best regards

Cryptonomicon.
Touchsmart IQ 830 be
Windows 10
Bios 5.07
Was this reply helpful? Yes No

‎12-30-2017 07:20 AM - edited ‎12-30-2017 07:29 AM

HP Recommended

Hi

 

OK.

 

What does SSID stand for?

 

SSID is short for service set identifier, which is a WiFi.

 

What exactly are you trying to achieve?

 

Where is the BIOS 7.XXXX located?

 

 

https://support.hp.com/us-en/document/c01489642

 

 

Was this reply helpful? Yes No

‎12-30-2017 08:54 AM - edited ‎12-30-2017 09:01 AM

HP Recommended

Sorry I came late to the issue(s).

 

@CF4,

The HP BIOS SSID is based on the motherboard.   It is possible that several different motherboards can be used in an HP build. The update BIOS page might link several variations, each linked to a different motherboard. That is why the SSID. It is linked to the motherboard used in that particular build.

 

@Cryptonomicon,

Your stuck with the present BIOS. 

Machines that were issued with Vista or 7 will not accept a BIOS linked to WIN 8 thru 10.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎12-30-2017 11:29 PM

HP Recommended

Thanks a lot, wb2001 ! Very impressed by your amount of posts.

So I'm now hesitating between :

- going on like that with new RAM (mine is comùpletely stuck) and reinstall the Office Outlook (mine got corrupt and completely disappeared) as well as the *.pst files;

- buying a new Desktop (mine was bought in 2009)

 

Humm...

Thanks and best regards

Cryptonomicon.
Touchsmart IQ 830 be
Windows 10
Bios 5.07
Was this reply helpful? Yes No

‎12-31-2017 01:50 PM

HP Recommended

@Cryptonomicon,

Thank you for the comment.  Deeply appreciated.

You never explained the RAM issues.  But you did order new RAM.

 

WIN 10 does allow you to re-install the WIN 10 OS without erasing your files. But that would not help with the BIOS 7.xxx install.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎01-02-2018 04:26 AM

HP Recommended

As we took our last holidays (works in our new house) 5++ years ago we decided to buy a new HP All-in-One with curved tactile screen of 34". This computer, with the new RAM will be moved to my painting room.

Thanks and best regards

Cryptonomicon.
Touchsmart IQ 830 be
Windows 10
Bios 5.07
Was this reply helpful? Yes No
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