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- Dragonfly G4 - key combination opens Website instructing to ...

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01-17-2025 10:33 AM
Product: HP Dragonfly 13.5 inch G4 Notebook PC (6Q256AV)
Operating System: Microsoft Windows 11
My wife has a Dragonfly G4 since a while and so far it has worked fine, with one exception.
Whenever she presses a certain key combination (she swears it is not the F12 key), MyHP opens. Then I uninstalled MyHP and installed the HP Programmable Key utility, hoping this behaviour would go away. Now when she presses this key combination, a website opens, instructing her to install MyHP. I have no idea what key combination she accidentally presses.
Can someone enlighten me, what key combination could cause this behaviour and how I can get rid of it.
Thanks a lot
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