• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Dragonfly 13.5 inch G4 Notebook PC (6Q256AV)
Microsoft Windows 11

My wife has a Dragonfly G4 since a while and so far it has worked fine, with one exception.

Whenever she presses a certain key combination (she swears it is not the F12 key),  MyHP opens. Then I uninstalled MyHP and installed the HP Programmable Key utility, hoping this behaviour would go away. Now when she presses this key combination, a website opens, instructing her to install MyHP. I have no idea what key combination she accidentally presses.

Can someone enlighten me, what key combination could cause this behaviour and how I can get rid of it.

Thanks a lot

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.