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‎03-24-2018 12:34 AM

HP Recommended
Product: HP Compaq Elite 8300 SFF
Operating System: Microsoft Windows 7 (64-bit)
Missing drivers for PCI Serial Port and for PCI Simple Communications Controller, please link/advise which drivers I need to download. Thank you!
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-24-2018 06:58 AM

HP Recommended

Hi, @Sheridanbrown

 

You need this driver (not found under the chipset driver section), which will install both devices...

 

This package contains the Intel Active Management Technology (AMT), including the Active Client Manager Host Embedded Controller Interface (HECI) device driver, and the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for the supported desktop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67118.exe

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5 REPLIES 5

‎03-24-2018 05:19 AM

HP Recommended

Users that have a need for drivers as noted usually have done a clean install without the Recovery Manager doing the install.  The drivers for that model for Windows 7 are listed here

https://support.hp.com/us-en/drivers/selfservice/hp-compaq-elite-8300-small-form-factor-pc/5232852

Start with the chipset drivers.  Look in "Device Manager" to find other driver needs and then use the Hardware IDs to identify the devices.  You can post them here or do a "Google Search"


I'm not an HP employee.
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‎03-24-2018 06:58 AM

HP Recommended

Hi, @Sheridanbrown

 

You need this driver (not found under the chipset driver section), which will install both devices...

 

This package contains the Intel Active Management Technology (AMT), including the Active Client Manager Host Embedded Controller Interface (HECI) device driver, and the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for the supported desktop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67118.exe

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‎03-24-2018 08:01 AM

HP Recommended

Thanks @Paul_Tikkanen

You always seem to have the correct drivers.


I'm not an HP employee.
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‎03-25-2018 01:40 AM

HP Recommended
Thank you! I was slowly working my way down the list of drivers available for my pc but I thought it would be quicker to ask. Thank you for your help!
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‎03-25-2018 06:35 AM

HP Recommended

You're very welcome.

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