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WREKER
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Microsoft Windows 10 (64-bit)

After a recent software upgrade I somehow lost a functional keyboard . It is now permanently disabled . I have done a system restore and tried using so called free fixes to no avail HELP!  I'd like my keyboard back A.s.a.p. Please send me  a fix for this issueThanks in advance . 

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Chimney_83
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Greetings @WREKER

 

Thanks for the post. 

 

I understand that you are unable to use the keyboard with your computer. 

Not to worry, I will be glad to help. 

Kudos to you for trying to troubleshoot the issue on your own.

May I know the model number of your computer?

Are you using a USB keyboard or a wireless keyboard?

Have you tried the keyboard on another computer?

 

If you are using a wireless keyboard, please try the steps suggested in this HP Article

For wired keyboard, please try the steps suggested in this HP Article

 

Keep me posted. 

Chimney_83
I am an HP Employee

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Chimney_83
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Message 2 of 4
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Greetings @WREKER

 

Thanks for the post. 

 

I understand that you are unable to use the keyboard with your computer. 

Not to worry, I will be glad to help. 

Kudos to you for trying to troubleshoot the issue on your own.

May I know the model number of your computer?

Are you using a USB keyboard or a wireless keyboard?

Have you tried the keyboard on another computer?

 

If you are using a wireless keyboard, please try the steps suggested in this HP Article

For wired keyboard, please try the steps suggested in this HP Article

 

Keep me posted. 

Chimney_83
I am an HP Employee

View solution in original post

WREKER
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Hello ,

The computer I have is an HP 23-r110, running Windows 10, 64 Bit, version 1703, build number  15063.447.

After going at it longer with the troubleshooting utility it seems that the Text Service Framework isn't running and I don't know how to get it back on . Any and all assistance you can provide will be most appreciateed. I look forward to your reply . 

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Chimney_83
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Thanks for the reply and glad that the keyboard is working now. For me to be able to assist you with Text service Framework, request you to provide a screenshot so that I can assist you. 

Make sure all the Windows updates are installed. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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