HID error

[Abhisheksood549]

so i this hid error thats been present on my pc for like 6 months now. in these 6 months this Intel(R) Serial IO I2C Host Controller - 51E8  HID device driver has worked for like only 2 or 3 times. most of the days the laptop has nt been opened because i know that the device wont work but like 2 or 3 times it did. when it did i tried to make a restore point but no the laptop is not allowing me to create one it says some error encountered even though no error came but still i was not able to create one. the error the last time the device stopped working was 

This device cannot start. (Code 10)

A request for the HID descriptor failed. This typically occurs when there is a problem with the device firmware.

Please contact the system manufacturer for further assistance.

error it was simply the device was not able to start but now this firmware one was there. like a last resort now i did a full system reset with cloud download as a option. i thought that this might solve the problem because like reset will remove the corrupted window files and download the new ones but alas noope still the same error is there. I know that one would think that hardware issue might be there but i think that laptop is not like fallen or something. yeah it did like slide many a times on my pillows or get a small fall like thing but its mostly on a soft surface so i mostly think the hardware is quite ok. and most the 2 or 3 times it did work means that hardware issue was not the problem at the time. so what should i do. earlier the main culprit i thought was the windows update itself but i dont know now. any leads are helpful. Thanks

i had done all the power management things as well as other known things like disabling and uninstalling the driver and the updates itself but no results so far

i am afraid that the ones i go to the store itself they would say motherboard needs to be replaced but i dont think so i would do that