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‎12-25-2021 10:58 AM

HP Recommended
Product: Dell Latitude 5480
Operating System: Microsoft Windows 10 (64-bit)

I purchased a new (used) laptop with Windows 10 (64 bit), and my D2530 printer doesn't work. The HP Scan Doctor sends me to the available download :

 

Installing Your Printer Driver Using the Windows Built-in Solution

Install the HP Printer Driver and Software provided within your operating system.

Learn more

 

 

 

but the "Learn more" sends me to some kind of manual set-up. The Windows options list does not include the D2530 printer.

Is there any other way to get the necessary software for my printer to work?

 

Category:
3 REPLIES 3

‎12-26-2021 12:13 AM

HP Recommended

@MattF2 -- from the HP web-page: HP Deskjet D2530 Printer Software and Driver Downloads | HP® Customer Support

 

expand the "diagnostic" section, to see the HP Print and Scan Doctor for Windows.

 

Try installing and running that software.

 

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‎12-31-2021 03:21 PM

HP Recommended

Thanks for responding. I expanded and downloaded the expanded file. The error was " Extraction failed. 'Cannot delete output file' ".

Again, thanks for responding. If you do have any other suggestions, please do not hesitate to contact me.

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‎01-01-2022 02:40 PM

HP Recommended

@MattF2 --  I expanded and downloaded the expanded file. 

 

Strange.  I downloaded the file, and then double-clicked on it, to launch it, and watched it "self-extract" and then run -- no need for me to do any "extract" step.

 

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