Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-06-2016 10:11 PM

HP Recommended
Product: HP 1500
Operating System: Microsoft Windows 10 (64-bit)

This add-on says it is an update to Internet Explorer for detecting internet connection issues, with tools to resolve these.

 

Since I do not use Internet Explorer, preferring Chrome and Firefox, can I assume I don't need to bother with this?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2016 01:55 PM

HP Recommended

Hello @Sail2DeepBlue,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand that you have an issue with the HP Network Check Helper, and wanted to assist you!  I see that you are not using Internet Explorer, and wondered if the program is necessary.

 

The HP Network Check is part of the HP Support Assistant.  The program is intended for Internet Explorer, so it should not be essential for you to install.  I hope this helps.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-07-2016 01:55 PM

HP Recommended

Hello @Sail2DeepBlue,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand that you have an issue with the HP Network Check Helper, and wanted to assist you!  I see that you are not using Internet Explorer, and wondered if the program is necessary.

 

The HP Network Check is part of the HP Support Assistant.  The program is intended for Internet Explorer, so it should not be essential for you to install.  I hope this helps.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.