• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-19-2022 09:32 AM

HP Recommended

Hello, I don't know if I am in the correct forum.  I  purchased another HP printer.  Usually there is icon on the desktop that I can click on for many different things.  No icon with .  I set it up wirelessly with my cell phone. Is there not icon for the desktop?

Thank you,

Jennifer

Category:
1 person had the same question
1 REPLY 1

‎02-19-2022 09:56 AM - edited ‎02-19-2022 09:57 AM

HP Recommended

For windows there is the HP Smart App.   Probably something similar for MacOs.

I have :"Help and Learning center" icon for my LaserJet.  These show on the desktop when installing the "complete package"

 

BeemerBiker_0-1645289508778.png

 

Go here an put your product ID in to get the correct full "kitchen sink" package.

https://support.hp.com/us-en/drivers/printers

 

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.