HP Orbit

[CarolSwanson]

I have paried my phone with my desktop, but unable to choose a folder on my phone to transfer pictures...

[MKazi · Accepted solution]

@CarolSwanson

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.

I understand that you have paired your phone via the HP Orbit app with your desktop PC. I read that you're unable to choose a folder on your phone to transfer pictures.

To assist you better, I would like to know the following information:

• Do you receive an error while trying to transfer the pictures on your phone?
• Are you able to transfer any other data from the phone to the PC and vice versa?

I did some research and suggest you to review the following information from this HP document:

• Step 4: Transfer between devices.
• HP Orbit FAQs >> Computer transfer issues.
• HP Orbit FAQs >> Android transfer issues.
• HP Orbit FAQs >> Send and share issues.

I hope this helps. Please feel free to keep me posted. Good luck! 🙂

[CarolSwanson]

Thank you for responding.  I received no error messages, but I will check the solutions you posted.  Thank you so much for your response.  Happy Holidays!!!

[MKazi]

@CarolSwanson

You're welcome. 🙂

Sure, let me know how it goes. Take care and wish you too wonderful holidays ahead!