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HP Recommended
Pavilion 23-Q112
Microsoft Windows 10 (64-bit)

Screen is frozen..this is an older model.  I want to trash the PC but want to remove all document files or remove the hardware that holds the file.  I see no way to open back cover.

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the service manual...perhaps that will be of help.

 

Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

HP Recommended

thanks

HP Recommended

You're very welcome. 

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