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HP Recommended

Since around the time Windows 11 was upgraded to KB5066835 (26200.6899), on top of Windows 11, version 25H2, my Secure Browser does not open a web site any more.

I can type any URL, but the browser simply does not respond with an error message or any other way, 

Is there any way I can reenable the browser or debug the behaviour?

I already uninstalled that KB, but it did not help, so I reinstalled it again.

 

The problem can be related to that KB or to 25H2, I am not totally sure whether the browser worked in the timeframe between the installation of the two updates.

3 REPLIES 3
HP Recommended

Hi @der_reisende,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

I have the exact same problem. It seems to be 25h2 , because the browser works fine again after go back to 24h2. 

HP customer service couldn't do anything. I had them review on my HP Elitebook 1040 G11 many times.

No problem solved. They said I have to wait for another Microsoft update.

And in HP Wolf I get the message that one module isn't running,because it needs an update.

I am really not happy. The laptop was really expensive and I can't use the extra safety tools by HP Wolf without staying in 24h2

HP Recommended

HP ZBook Fury 17.3 inch G8 Mobile Workstation PC (31Z28AV)

Do you need any more information?

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