HP Support Assistant "Application enabling services currently unavailable"

[Dr-Soong0101]

I've got the same problem. I've restarted Windows and even uninstalled three or four times and it still happens. It will work fine after installing but if you turn your computer back on the next day you're hit with the message again. There was an updated version a couple of days ago but it still happens. My ver. number is now 9.6.838.0

In other words, you have to keep your computer on after re-installaton. 

[Solidcancer07]

Thank you Xavier-M for your update on this matter! 🙂

[Xavier-M]

Hi Everyone,

Quick update for you all: We've triangulated the main issue and have already started our testing on the new version. We are still aiming to be ready by Monday. I will provide you all with the link with the new release and it will be a proper stable version for you guys. Thank you so much for your patience and stay tuned.

-HPSA PM

[GOJIIRA]

For me, did a RESTORE POINT to a date I knew it worked. Immediately turned off HPSA AUTOMATIC APP update. Will run any updates I need manually. HP has been worthless on this issue. I work in IT, and problems arise, but at least acknowledge that the issue is being addressed. Just my two cents.

[DonT54]

Thank you for the update Xavier. We are looking forward for to the new version.

[DanteMS]

I am hoping the HP PM reaches out to me as well. Two updates were prompted by HPSA on 3 or 4 November 2020, and there was no indication that installation was completed successfully. And then the SA would not launch successfully when called upon. Following HPVA instructions, I attempted to uninstall and reinstall HPSA, and new HPSA cannot be found in apps. HPSA still will not launch when called upon. Pop-up says I "need a new app to open this hpsupportassistant link." Says to "look for an app in the Microsoft Store." Nothing found there. Several sessions with HPVA to no avail. Unresponsive to my inquiries and my need to contact a human at HP. Help, please!

[woldsweather]

Thanks for the update.

[HerorBrutor]

A few moments ago, Microsoft Store updated HPSA to version 9.6.839.0 and it started to work again!

[Solidcancer07]

Can also confirm that it has updated through the store to version  9.6.839.0 and all is working well again! It also seems that there will be no need need to install the update manually if you still have the original version that updates through the Store.

[dave623]

@Solidcancer07 -- After the mess with uninstalling and reinstalling HPSA the other day, I uninstalled it until HP came out with a new version.  So, I will need to get it from the MS Store.  Since it can't be found by searching the MS Store, do you know if the link you provided on page 2 is the new version?  There is no version number given.  Barring that, I'll just wait until the new link is posted in a few days.  Many thanks.