• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-11-2021 09:47 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-qa157in
Operating System: Microsoft Windows 10 (64-bit)

Hp Support Assistant shows a generic PC and my HP PC. I want to get rid of generic PC. When I go to edit the Generic PC there is no remove button. In my profile there is no generic PC. Please help me to remove generic PC from support assistant dashboard.

Category:
2 REPLIES 2

‎08-13-2021 10:49 AM

HP Recommended

What happens if you uninstall the HP Support Assistant, reboot, and then reinstall it? Does it still list both entries?

 

Was this reply helpful? Yes No

‎08-15-2021 10:07 AM

HP Recommended

I am sorry, I am rather Late in replying. I was not near my PC. Hence the delay. Sir, as advised, I uninstall and then reinstalled the HP Support Assistant. But result is same. Still the generic PC is appearing. Can it be due to addition of SSD in my HP PC. If yes how can I overcome this problem.I

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->