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‎08-11-2021 09:47 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-qa157in
Operating System: Microsoft Windows 10 (64-bit)

Hp Support Assistant shows a generic PC and my HP PC. I want to get rid of generic PC. When I go to edit the Generic PC there is no remove button. In my profile there is no generic PC. Please help me to remove generic PC from support assistant dashboard.

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2 REPLIES 2

‎08-13-2021 10:49 AM

HP Recommended

What happens if you uninstall the HP Support Assistant, reboot, and then reinstall it? Does it still list both entries?

 

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‎08-15-2021 10:07 AM

HP Recommended

I am sorry, I am rather Late in replying. I was not near my PC. Hence the delay. Sir, as advised, I uninstall and then reinstalled the HP Support Assistant. But result is same. Still the generic PC is appearing. Can it be due to addition of SSD in my HP PC. If yes how can I overcome this problem.I

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