HP app and windows

[mithishan]

HP printer with no HP computer on Windows. HP Smart App says that it is ending and to use the HP App in the future, but doesn't say when EoL is for the Smart App under windows and I can't seem to find the HP app in the Microsoft store, nor any direction on how to find it for Windows, except that it's included on HP laptops.

Any suggestions?

[Dragon-Fur]

@mithishan 

Welcome to the HP Community --

---

@mithishan wrote:

HP printer with no HP computer on Windows. HP Smart App says that it is ending and to use the HP App in the future, but doesn't say when EoL is for the Smart App under windows and I can't seem to find the HP app in the Microsoft store, nor any direction on how to find it for Windows, except that it's included on HP laptops.

Any suggestions?

---

I've not uncovered a specific timeline for the release of the HP App.  It might be regional.  

For the moment, should you install the HP App, the HP Smart application (reportedly) will not suddenly stop working.  True, at some point -- at HP's discretion -- the HP Smart application will be fully replaced and possibly even stop working.  ??

-- What is? --

HP App, from the view point of your printer, is the HP Smart application in a new wrapper.

Instead of the application opening directly to your printer, HP App opens to a "Devices" menu.

Here you will find any detected and added Printer(s) on your network.

Print and Scan Tiles are, once opened, behave essentially the same as the Tiles found in the main menu of the HP Smart application.

-- Caveat --

HP app might -- or might not -- stay signed in (to your HP Account) with the same tenacity we find in the HP Smart application.  Said another way -- each time you open the HP App, check that you are still signed in.  If not, click the Sign in to reestablish your connection to the application.

-- What is next? --

If you cannot wait another minute (new tech is fun),

If you understand that the support for the HP App is in place but not everyone has or understands it,

Try / Consider the following ...

Read about the HP App here:

HP App - For HP Printers, Laptops, and Tech Accessories

HP Smart and myHP are now the HP app, available for download on Windows 10 (64 bit) or 11 PCs; macOS computers; and for Apple and Android mobile phones and tablets.

And

HP - Free download and install on Windows | Microsoft Store

microsoft.com/store/productId/9N9PHDT62W94?ocid...

The go-to app for your HP device. Get set with custom settings in no time, receive tips, and contact support-all in one place. Manage Your Devices with Ease Whether you're tackling a busy day or using your computer for entertainment, stay on top of your devices with simple tools that help you ...

If the link does not allow you to install the application, you will perhaps have to wait for the release of the application in your region.

HP_App_Win_Menu_Options_1

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You !

Question / Concern Answered, Click my Post "Accept as Solution"