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‎06-22-2017 04:56 PM

HP Recommended
Product: HP Connected Music
Operating System: Microsoft Windows 8 (64-bit)

I downloaded some MP3 files from my email, and they were automatically encoded into HP Connected Music files. How do I convert them back to MP3s? I have already tried uninstalling the HPCM program in the Control Panel, but the computer does not allow me to uninstall this specific software. Thanks in advance!

1 person had the same question
1 REPLY 1

‎07-02-2017 06:08 PM

HP Recommended

@bpoland

 

Hello;

Allow me to welcome you to the HP forums!

 

This archived thread from this same forum addresses the issue you are facing:  https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/HP-Connected-Music/td-p/4102152



Good Luck



I am a volunteer and I do not work for, nor represent, HP
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