-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Software and How To Questions
- Re: How to get drivers
Create an account on the HP Community to personalize your profile and ask a question
12-12-2020 07:38 AM
I need to download drivers but cannot figure out how
Solved! Go to Solution.
Accepted Solutions
12-12-2020 09:20 AM
no PC told, no model and no product ID# see on BIOS page one.?
w7, is now zero MS support but does support drivers (old)
so when you run w7 or install it the PnP drivers come from MS, driver catalogs servers, and that takes a working internet;
do you have that working first?
if yes, and some fail (do they) go to hp.com
tell them what PC you have
then go to driver page.
it is that simple. and save answer to all PCs made at respective OEM sites.
12-12-2020 09:20 AM
no PC told, no model and no product ID# see on BIOS page one.?
w7, is now zero MS support but does support drivers (old)
so when you run w7 or install it the PnP drivers come from MS, driver catalogs servers, and that takes a working internet;
do you have that working first?
if yes, and some fail (do they) go to hp.com
tell them what PC you have
then go to driver page.
it is that simple. and save answer to all PCs made at respective OEM sites.
12-12-2020 09:54 AM
You provided us no information to work with -- as we need at least the detailed model number of the PC. That allows us to look for the HP product support page.
In addition, HP has dropped support for the older Win7 PC -- so there is likely NOT to be a product page, anymore.
You would have to do your own searches on the Internet, as @savvy2 indicated, to find drivers.
I am a volunteer and I do not work for, nor represent, HP
12-12-2020 10:08 AM
My computer is an older HP Pavillion that came with windows 7 preinstalled. I purchased it in 2011 and would like to upgrade it with the drivers for bluetooth and wireless attached components like microphone and webcam. I have difficulty trying to download pictures from my cellphone even with a wired connection. I also need to update the graphics card but am unsure of how to do so.
12-12-2020 12:14 PM
Hello
this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop:
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
Didn't find what you were looking for? Ask the community