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Jazz888
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Solved!

How to remove HP software updates automatically included in Windows Updates

HP Recommended
Z1 entry tower G5
Microsoft Windows 10 (64-bit)

For some reason, the program HP Updates is not on my PC (workstation) so I can't remove it.

I've been trying to get HP support via email for weeks, in vain. The support techs know nothing about it which is not helpful at all. Their reply was - we can't control windows updates, whatever MS decides needs to be udated on a computer that's their decision.

Really?.....I don't accept that, as that's nonsense. MS has nothing to do with the hardware of my computer which is HP.

 

I can see in my Windows 10 updates - where thanks to the self-centred wisdom of Microsoft the users no longer have a say which to download and which to discard - that they include mysterious HP updates - with no description.  I can't stop them, can't remove them from Windows Updates directly - so need to find another way. I always control what gets installed in my computer regardless of the company so no - I will not allow HP to install anything they believe is needed without any explanation  - I decide on that.

 

These are software updates, not hardware or drives which get updated through HP Support Assistant.  I suspect that these are updates of HP Sure Click which prevents malware downloads and opening malicious pages from the internet.

 

Could someone give me a solution please to remove HP software updates from the Windows 10 updates OR provide information on what exactly those updates are.

 

thanks

 

1 ACCEPTED SOLUTION

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Prométhée
Level 16
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https://www.laptopmag.com/articles/disable-automatic-driver-downloads-on-windows-10

 

nothing miraculous, I just modified this

 


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Desktop-Knowledge-Base
happy New Year

View solution in original post

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8 REPLIES 8
banhien
Level 19
Level 19
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@Jazz888 

 

1. For HP updates, you can turn off from HPSA (HP Support Assistant). Please use

    

          https://www.techwalla.com/articles/how-to-disable-the-hp-support-assistant

 

2. For Windows updates, you also need to turn off from Windows Updates

 

         https://www.windowscentral.com/how-stop-updates-installing-automatically-windows-10

 

Regards.

BH
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Jazz888
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thanks for your reply however it does NOT answer my question.

rather then giving me your standard replies to this question (which I have seen before) which are irrelevant to my question, could you possibly answer my questions directly, noting that:

 

1.  I specifically said that this issue has nothing to do with the HP Support Assistant -  so please don't repeat this information.

2. My question is not about stopping the automatic windows updates.  I do have them disabled, but logically, at some point I do need to update my PC and it is NOT possible to deselect any updates from the bulk update once it starts.

 

How can I remove HP software updates from the list of updates that windows 10 offers every month so that they are NOT INCLUDED THERE.

 

thank you.

 

 

 

 

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Prométhée
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hi

is that what you're talking about?

this may be different for you, but this is the windows update page, that is my question!

Capture d’écran 2020-12-20 102712.png

if I ask, it's because as you can see, I can select or not the updates

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year
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Jazz888
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well, lucky for you to have this option - cause I don't.

 

I was able to select Windows updates up to Windows 8.1.  My version (English) of Windows 10  which I now have doesn't have ANY such selection available.

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Prométhée
Level 16
Level 16
7,746 7,645 815 2,870
Message 6 of 9
Flag Post
HP Recommended

https://www.laptopmag.com/articles/disable-automatic-driver-downloads-on-windows-10

 

nothing miraculous, I just modified this

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem >

was this reply helpful , or just say "thank you " ? Click on the yes button 
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional





Desktop-Knowledge-Base
happy New Year

View solution in original post

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WAWood
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@Jazz888 

If the other links don't work well, you can try using this one:  http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.h...



I am a volunteer and I do not work for, nor represent, HP
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Jazz888
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@Promethee

thanks!  that's a very clever hack - I have made the required changes and let's hope that it will work!

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Jazz888
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@WAWood

thanks, but the info doesn't sound right.

I can see HP updates in the MAIN Windows Updates as they are downloading and cannot be stopped - I don't run Optional updates at all, don't even open them.

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