How to rollback driver for ATI Radeon HD 4200 driver

[MKazi]

@jamhob

You're welcome. You've been fabulous to work with considering your superb technical skills, remarkable patience and great attitude. Kudos to you for that.

I checked the product specifications for your HP Pavilion p6604y Desktop PC. I see that the there are no drivers available for Win10. That is the reason for the drivers not available for a download from the HP website. 

Hope this helps. 🙂

[jamhob]

That answers that question, thanks, that's valuable information.  So with the hardware video card I have, is it usable with other drivers, any AMB version?   I'm not hardware oriented and would not attempt to swith out a video card.  Is there any updated driver my version will work with? 

Thanks for the help. 

[MKazi]

@jamhob

You're most welcome. 🙂

The auto detect tool suggested by @Dvortex should have found the compatible drivers if there were any.

Otherwise, Windows will use the basic display drivers to make it work. 

Hope this information helps. Cheers! 

[jamhob]

Yeah, I've already downloaded the program and the AutoDetect still comes up "Components Already Installed", but when I click on properties, and Display Adapters the computer tells me "There are no drivers installed".   My screen is still stretched to distortion with no HD output.   Is there drivers (Display Adapters) that I can download that will correct my screen totthe way it was before the last Windows update knocked my driver out?   

[MKazi]

@jamhob

Hi,

There are really no drivers available at this point of time apart from the ones suggested earlier. If there is something then we can definitely share with you. 

Cheers!

[jamhob]

Are any AMD Radeon drivers listed compatible with my ATI Radeon card?

[Dvortex]

Hello, @jamhob

I am afraid that's all we got at the moment. No further drivers are available.

Please contact the Hp phone support to get further assistance.

HP Technical Support can be reached by clicking on the following link: www.hp.com/contacthp/

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

If you have any troubles, let me know and I’ll do my best to help!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below

[mdklassen]

> With the October 2017 update, my screen has lost its HD display.

Microsoft has realized the error of their ways, and has issued a Windows Update (always on the 2nd Tuesday of each month --- December 12 -- 3 days ago) to remediate their "bad" update. Try it.

[jamhob]

My computer is set to install updates automatically, so I've already got the the latest update and it didn't help my display at all.   When I have the time to go all over this on the phone, I guess I'll have to try that.   I was hoping there was a compatible dowload driver that my computer could use to fix my problem.   In the end It looks like I'm going to have to download a new driver of some sort to correct this, but I just need to be told which one.   On the list is all AMD drivers, for various versions, 4000 series, 6000 series, and many more, and I have no idea of which one would work. 

Thanks for the information.  

[mdklassen]

>  I've already got the the latest update and it didn't help my display at all.  

After the updates (released December 12, 2017), did you use "Display Settings" to set the video-resolution to  the "optimal" values for your monitor?  Or, is the choice of resolutions still limited to 1024-by-768?