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redscarlett
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Hp Support Assistant 8.3.50.9

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HP 450-a24
Microsoft Windows 8.1 (64-bit)

I have a littel problem with HSA and two Exclaimation points in orange color. HSA may be overly worried that NAP is'nt turn on. I do not meet the requirement to turn it on. So when will the HP question mark icon, with orange !! turn off. Toolbar lower right next to system tray, hidden icon diamond.

 

Regards Redscarlett 

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Riddle_Decipher
HP Support Agent
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@redscarlett

Thank you for the update,
I appreciate your time and efforts,

 

I Appreciate the response, however, It hardly matters whether it was "an" orange question mark or "two" marks, 

Considering, the steps and links shared earlier should resolve all the concerns you have.

 

If the notification hasn't appeared yet, please do what you do to trigger them and make use of the articles shared to get rid of them permanently.

Please take your time and keep me posted for further assistance. 😉

 

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

View solution in original post

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Riddle_Decipher
HP Support Agent
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@redscarlett

Welcome to the HP Forums 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand you want to turn off the orange question mark (Notification) and need information about the same,

Here are all the details you need to know:

  • Opening HP Support Assistant
  • Changing HP Support Assistant settings
  • Adding a device to HP Support Assistant
  • Checking for HP updates
  • Checking for HP messages
  • Specifications category
  • Storage category
  • Warranty and services category
  • Accessories category
  • Internet and security category
  • Diagnostics and tools category

For details: Click here

If you need to troubleshoot any issues with the HPSA: Click here

Keep me posted,

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,​​​​​​​

Riddle_Decipher
I am an HP Employee

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redscarlett
Author
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Hi Riddle_Dicpher

 

There is not a orange question mark. It is HSA question mark and there are two !!.  Today the two orange exclaimation point hasn't appeared. I can only knock on wood. I just hope that NAP ( network access protection ) doesn't trigger HSA again

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,111 2,619 4,011
Message 4 of 6
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@redscarlett

Thank you for the update,
I appreciate your time and efforts,

 

I Appreciate the response, however, It hardly matters whether it was "an" orange question mark or "two" marks, 

Considering, the steps and links shared earlier should resolve all the concerns you have.

 

If the notification hasn't appeared yet, please do what you do to trigger them and make use of the articles shared to get rid of them permanently.

Please take your time and keep me posted for further assistance. 😉

 

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

View solution in original post

Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,111 2,619 4,011
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@redscarlett

Thank you for the update,

I appreciate your time and efforts,

 

I'm glad you found the solution you were looking for.

 

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

 

I hope both you and your product works great and remain healthy for a long time 😉

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

Take care now and do have a fabulous year, ahead. 🙂

Riddle_Decipher
I am an HP Employee

ashpc
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I want to optimize my HP Compaq DC 7700 s s factor.
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