Solved: Hp Support Assistant and Local Area Network with Proxy Authe... - HP Support Community

PaoloMG · ‎08-29-2016

Dear friends,

I would only like to know if and how I can "use" Hp Support Assistant in my desktop pc at office, because my desktop pc itself works within a local area network with proxy authentication.

Thanks a lot, Paolo ([Personal Information Removed)

IT_WinSec · ‎08-31-2016

Hi,

Welcome to the HP Support forum !

Yes, you can use it as long as the office PC is from HP brand.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

IT_WinSec · ‎08-31-2016

Hi,

Welcome to the HP Support forum !

Yes, you can use it as long as the office PC is from HP brand.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

PaoloMG · ‎09-01-2016

Just a further clarification:

it is irrelevant the fact that I am within a local area network with proxy authentication in order to have Hp Support Assistant working, is it?

Thanks a lot, Paolo.

IT_WinSec · ‎09-01-2016

Yes, it is irrelevant because it takes the gobal (IE) default proxy settings to connect to the network.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

PaoloMG · ‎09-02-2016

Thanks a lot again!

Hp Support Assistant and Local Area Network with Proxy Authentication

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