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PaoloMG
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Solved!

Hp Support Assistant and Local Area Network with Proxy Authentication

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HP Pro 3010 Microtower PC
Microsoft Windows 7 (64-bit)

Dear friends,

 

I would only like to know if and how I can "use" Hp Support Assistant in my desktop pc at office, because my desktop pc itself works within a local area network with proxy authentication.

 

Thanks a lot, Paolo ([Personal Information Removed)

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IT_WinSec
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Hi,

 

Welcome to the HP Support forum !

 

Yes, you can use it as long as the office PC is from HP brand.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013

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IT_WinSec
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Hi,

 

Welcome to the HP Support forum !

 

Yes, you can use it as long as the office PC is from HP brand.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013

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PaoloMG
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Just a further clarification:

it is irrelevant the fact that I am within a local area network with proxy authentication in order to have Hp Support Assistant working, is it?

Thanks a lot,  Paolo.

 

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IT_WinSec
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Yes, it is irrelevant because it takes the gobal (IE) default proxy settings to connect to the network.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
PaoloMG
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Thanks a lot again!

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