Hp Support Assistant

[undeadhitman]

So i Have been getting frustrated with hp support assistant. It was working fine one day and then the next thing i know it wont even open just shows the logo and then nothing else happens. I got it to open up again but i don't know how. And even when it opened up it would tell me when i would check for updates and messages that it wasn't connected to the internet. But it pulled and installed a update for my hp printer. So i don't understand what the problem is. I have tried uninstalling and re-installing. I've tried deleting the folders in %temp% like the forums suggested and nothing. I've disabled my anti-virus and firewalls and still it wont open up. Ill post my details of the desktop below. Any help will be appreciated. 

Model #: 22-a113w
Product #: N0B09AA#ABA
Software Build #: 15AM3QRT601#SABA#DABA
PCBRAND #: HP
OS #: ML

[The_Fossette]

@undeadhitman,

Welcome to the HP Support Community!

I recommend you follow the below steps to uninstall HP support assistant.

1. In Windows, search for an open Uninstall a program.

2. On the Programs and Features window, select HP Support Assistant, then click Uninstall.

   Figure : Uninstall HP Support Assistant

   

3. Click Yes on the Programs and Features screen to confirm you want to uninstall HP Support Assistant.

   Figure : Uninstall confirmation

   

4. Restart your computer to complete the process.

Then download and install it from the below link and check if it helps.

http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!