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- Re: I can't change the rgb on my Hyperx memorysticks, it sta...
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07-09-2021 06:25 AM
Hey,
I can't change the rgb on my Hyperx memorysticks, it stays on the rainbow. I have had this problem for half a year now and it is really irritating that everything on my pc matches perfectly except for my memory sticks. I have tried updating the omen gaming hub, reinstalling it and updating Windows. I hope someone can help me fix this.
Greetings,
Darik
Solved! Go to Solution.
Accepted Solutions
07-14-2021 11:06 AM
Hey, I have looked trough them all but nothing worked for me. I think i am doing something wrong or it just does not work for me. Either way, i'm going to wait for an update from omen. Thanks for the help.
Greetings,
Darik
07-11-2021 01:39 AM
The image that you posted shows the text:
Unfortunately, we've had to temporarily disable the HyperX memory lighting function.
Please know that we are working on a fix, and will have an update as soon as possible.
What does this mean?
07-12-2021 03:21 AM
First of all, thank you for your awnser. I know that it says they will have an update as soon as possible but i couldn't find anyone with the same problem on the internet. I started thinking it was a problem with my pc or maybe I could change a few things in the files to fix it for now.
07-12-2021 11:06 AM
If I do a Google-search for all the words in the first sentence that you posted, there are several "hits", including this one: Solved: HyperX Fury Lights wont go off - Page 2 - HP Support Community - 7646524
which seems to be the same as your issue.
Also, please take a look at those other "hits" from that search.
07-14-2021 11:06 AM
Hey, I have looked trough them all but nothing worked for me. I think i am doing something wrong or it just does not work for me. Either way, i'm going to wait for an update from omen. Thanks for the help.
Greetings,
Darik
07-31-2021 06:58 PM
It's not just you. Its thousands of cutomers having the same issue including me I know for alot of people the lighting was one of the key factors on buying this computer, However HP is not fixing the issue, I do believe we should be reimbursed for this defect. I have been building my own comps for the last 20-30 years and decided I wanted to take a break of that as I dont have the time with work etc . WOW I'm sorry that I bought and didnt just build my own... Call it false advertisement or what ever you like but for me its poor customer service and reliability on HP products
08-26-2021 11:59 AM
I got in live chat with H.P. Support for a while, I wont bore you with the entire conversation but this is what information I received in the end:
Sincerely,
***********
HP Premium Support Team.