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08-22-2021 11:56 AM
Hi. I attached two print screens of my problem because I don't know how to explain it. I don't know what I did but that Icon is stuck to my screen and it's on top of everything. If I'm in Word, it's there. If I'm in File Explorer, it's there. That red circle with the "\" through it goes with the Icon. I can't right click on it or anything. I don't know how to make it go away. Can anyone please help or advise? Thank you so much!
08-23-2021 01:43 PM
@smasson -- start the Windows "Task Manager" by using CTRL-ALT-DELETE, and then clicking on it.
Check its "Applications" and "Processes" tabs.
Click on the "PID" column-heading, to put the largest PID into the first row of the display.
Does the contents of that first row seem "unusual" ?
Maybe, do a screen-grab for each tab, and post them.
It may be some "rogue" process that you can right-mouse-button "click" on, and choose "end task".