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HP Recommended
Pavilion 20 b013w all-in-one
Microsoft Windows 10 (64-bit)

Hi, I have recently upgraded to Windows 10 and my drivers need updating of course. I have no internet and no network adapters available. I have been able to get the drivers I need for everything and able to transfer to computer but when I try to install a driver I for one am not sure which is the best to choose because there are so many listed. My main issue is that it also says timed out every time I try to install a driver. I did successfully install one for my card reader but now they time out every time. Thank you.

5 REPLIES 5
HP Recommended

Hi

https://support.hp.com/gb-en/product/hp-pavilion-20-b000-all-in-one-desktop-pc-series/5295901/model/...

 

https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-20-b000-all-in-one-desktop-pc-series/52...

 

The suggestion is that it has a Ralink 5390 Wi-Fi card with no W10 drivers.

 

There are sites offering the driver, but trust is an issue.

 

Perhaps an external Wi-Fi on a USB format;

https://www.argos.co.uk/search/usb-wifi-stick/

will give a good result.

HP Recommended

Yes I know. I went to HP site first and found that out unfortunately. My main issue now though is that even if I have drivers to install, I can't. It says "windows found drivers for your device but encountered an error this operation returned because the timeout period expired" every time. I keep trying. 

HP Recommended

Hi

Well I would try....

 

Compat Mode.png

 

and then buy an external dongle.

HP Recommended

Do you mean checking compatibility or going back some years?

HP Recommended

Ok I'm seeing now that I may actually have the drivers up-to-date but the device status says windows is still setting up the class configuration for this device. (Code 56) and I have nothing under network connections. 

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