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- Re: Issues with HP Website, Downloading Drivers

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09-23-2020 02:25 AM
Hi, I am having issues with the HP website trying to download drivers for this device 8BY06ES . The device driver page gets my serial number, but sits on the 4 blue dots in a square going around for over 25 minutes with no resuits, Tried different machines, different browsers and different connections but all the same. I wonder if anyone else can get this page?
This is the link.
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09-23-2020 07:22 AM - edited 09-23-2020 07:22 AM
Hi:
This driver page works just fine for me...HP PRODESK 400 G6 SMALL FORM FACTOR PC
https://support.hp.com/us-en/drivers/selfservice/hp-prodesk-400-g6-small-form-factor-pc/27733971
The link you posted does not work for me either.
09-23-2020 07:22 AM - edited 09-23-2020 07:22 AM
Hi:
This driver page works just fine for me...HP PRODESK 400 G6 SMALL FORM FACTOR PC
https://support.hp.com/us-en/drivers/selfservice/hp-prodesk-400-g6-small-form-factor-pc/27733971
The link you posted does not work for me either.
09-23-2020 08:47 AM
HP Sort of confirmed they have issues with the UK hosting side of the site, your link is for the US site which as you say works ok.
UK link still not working but they say they are aware
Thanks for reply and link.