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HP Recommended
8BY06ES
Microsoft Windows 10 (64-bit)

Hi, I am having issues with the HP website trying to download drivers for this device 8BY06ES . The device driver page gets my serial number, but sits on the 4 blue dots in a square going around for over 25 minutes with no resuits, Tried different machines, different browsers and different connections but all the same. I wonder if anyone else can get this page?

 

This is the link.

 

https://support.hp.com/gb-en/drivers/selfservice/hp-prodesk-400-g6-small-form-factor-pc/27733971/mod...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

This driver page works just fine for me...HP PRODESK 400 G6 SMALL FORM FACTOR PC

 

https://support.hp.com/us-en/drivers/selfservice/hp-prodesk-400-g6-small-form-factor-pc/27733971

 

The link you posted does not work for me either.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

This driver page works just fine for me...HP PRODESK 400 G6 SMALL FORM FACTOR PC

 

https://support.hp.com/us-en/drivers/selfservice/hp-prodesk-400-g6-small-form-factor-pc/27733971

 

The link you posted does not work for me either.

 

 

HP Recommended

HP Sort of confirmed they have issues with the UK hosting side of the site, your link is for the US site which as you say works ok.

 

UK link still not working but they say they are aware

 

 

Thanks for reply and link. 

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.