Latest firmware

[ChuckDude63]

I have a friend who has an older HP Pavilion 500-314 desktop PC that I would like to upgrade to the latest bios.

Can you tell me what the latest version is and where I can download a copy?

[Deep_World]

Hi @ChuckDude63,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Since your looking to update the BIOS kindly find the below and steps : 

LInk : https://support.hp.com/in-en/drivers/laptops . 

1. Download: Go to the HP Software and Driver link above page and enter your product serial number and windows version  (To find the Windows version on your HP computer, the quickest way is pressing Windows key +R ,  type : winver ) details to find your specific model's support page, then download the latest BIOS update.
2. Prepare: Save the file and ensure your laptop is plugged in and has sufficient battery charge, and disable any antivirus temporarily.
3. Install: Double-click the downloaded file to run the installer, follow the prompts, and select "Update" when asked to install it automatically.
4. Restart: Click "Restart now" when prompted; the computer will reboot into the BIOS update utility and install the update. Do not turn it off. 

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World


 

[ChuckDude63]

Thank you for your reply but unfortunately it doesn't help me.

I have used the serial, product, and model numbers to search for the appropriate driver but the search tool doesn'r recognize the numbers as valid.

[Deep_World]

Hi @ChuckDude63,

Thanks for your response. It looks like you’re still having issue, appreciate your patience and cooperation throughout the process.

Could you  kindly share the Serial number and the product number and also the image of the serial number displayed on the screen if possible to fetch more details on this. 

Kindly share the above details in the private message. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Deep_World

[ChuckDude63]

Thank you for the help, I do appreciate your time.

I cannot leave a private message for some reason. The blue envelope does not appear next to my community profile and when I click on the provided link, I get the following message:

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Return to my original page

Is there something else I need to do to receive those privileges?