Microsoft App Store says my Computer is not compatible with Applications?

[Schmrdty]

I just setup this PC a few days ago and have been going through and updating, however no matter what I do I cant download any applications. I first tried iTunes, as I had an immediate need to- and was met with a very vague message about the application not being compatible with my hardware. I have since found that every application shows the same error. It doesn't seem to be an issue with my OS, or any settings/billing info, which leaves what...?

Help please?

[asmita6658]

Hi @Schmrdty

Welcome to the HP Support Community. I'd be happy to assist you with the Microsoft Store issue. 

Let's try these steps -

Step 1 Reset the Microsoft Store cache -

 Press the Windows Logo Key  + R to open the Run dialog box, type wsreset.exe, and then select OK.

Step 2 Windows Update -

Select the Start  button, then select Settings  > Update & Security  > Windows Update  > Check for Updates. If there is an available update, select Install now.

Step 3 Update Microsoft Store -

Select the Start  button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more  > Downloads and updates > Get updates. If an update for Microsoft Store is available, it will start installing automatically.  

Hope this helps! Keep me posted. 

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