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‎09-09-2019 07:36 AM

HP Recommended
Product: elitedesk 705 g4 sff
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

A driver is missing for the hardware ACPI\VEN_HPIC&DEV_000C.

What is this ? where can i found the driver ?

 

Thanks....

 

(excuse my english please)

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2019 07:41 AM

HP Recommended

Hi:

 

You need the driver that I zipped up and attached below.

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager.  Click on the  ACPI\VEN_HPIC&DEV_000C device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked and the driver should install.

 

Then restart the PC.

 

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted...

 

;======================= Device Install x64 Section ========================

[HP.ntamd64]
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC0003
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC000C

 

 

View solution in original post

HPIC000C.zip
Was this reply helpful? Yes No
3 REPLIES 3

‎09-09-2019 07:41 AM

HP Recommended

Hi:

 

You need the driver that I zipped up and attached below.

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager.  Click on the  ACPI\VEN_HPIC&DEV_000C device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked and the driver should install.

 

Then restart the PC.

 

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted...

 

;======================= Device Install x64 Section ========================

[HP.ntamd64]
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC0003
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC000C

 

 

HPIC000C.zip
Was this reply helpful? Yes No

‎09-09-2019 08:30 AM

HP Recommended

Thank you very much !! It works 😁

Was this reply helpful? Yes No

‎09-09-2019 09:59 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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