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ARHaugan
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My pictures are posting sideways when transferred from Orbit

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HP Pavillion 27a230qe
Microsoft Windows 10 (64-bit)

When I post pictures from orbit on my phone to messenger on facebook  they always come out sideways.  Am I doing something wrong?

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Riddle_Decipher
HP Support Agent
HP Support Agent
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@ARHaugan

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I understand your pictures are posting sideways when transferred from orbit,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Are you using the HP Orbit canvas while sending the images?

(If yes, you should be able to set the required orientation and then send the picture to device)

 

If you need information on finding the canvas:

Use one of the following methods:

  • If HP Orbit is running, the icon displays in the system tray. Click the icon to open Canvas.

  • If HP Orbit is not running, click the shortcut on the taskbar or Start menu to open Canvas, or search for HP Orbit using Cortana.

  • Search for HP Orbit using Cortana.

With Canvas, you can transfer many types of files, including the following:

  • Text documents such as Word files

  • Spreadsheets such as Excel files

  • Graphics such as JPG files

  • Online video links

  • News sites and other URLs

  • Music such as MP3 files

  • Text messages and notes

Use one of the following methods to share files from the computer:

  • Drag and drop your files - text documents, spreadsheets, graphics, and media links to videos or music - onto Orbit Canvas. When you drag a file over Canvas, the screen changes and a message appears - Drop files here.

    Figure : Canvas showing where to drop files

    Canvas showing where to drop files
  • Right-click the file and select Send to Orbit from the menu.

    Figure : Select Send to HP Orbit in the menu

    Select send to HP Orbit from the right-click menu
  • Send a link or write a note.

    • Place the cursor in the Send a link or write a note field.

      Figure : Send a link or write a note field

      Send a link or write a note box
    • Type your text. For example, type a message or paste a copied URL.

    • Press Enter.

When the transfer is complete, the Orbit Canvas on your Android or iOS device shows the new file as a tile on Canvas. Swipe down from the top of the screen to retrieve new shared files, if necessary.

 

If issue continues, please Click here for steps on reinstalling the application.

 

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

View solution in original post

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,994
Message 2 of 2
Flag Post
HP Recommended

@ARHaugan

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I understand your pictures are posting sideways when transferred from orbit,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Are you using the HP Orbit canvas while sending the images?

(If yes, you should be able to set the required orientation and then send the picture to device)

 

If you need information on finding the canvas:

Use one of the following methods:

  • If HP Orbit is running, the icon displays in the system tray. Click the icon to open Canvas.

  • If HP Orbit is not running, click the shortcut on the taskbar or Start menu to open Canvas, or search for HP Orbit using Cortana.

  • Search for HP Orbit using Cortana.

With Canvas, you can transfer many types of files, including the following:

  • Text documents such as Word files

  • Spreadsheets such as Excel files

  • Graphics such as JPG files

  • Online video links

  • News sites and other URLs

  • Music such as MP3 files

  • Text messages and notes

Use one of the following methods to share files from the computer:

  • Drag and drop your files - text documents, spreadsheets, graphics, and media links to videos or music - onto Orbit Canvas. When you drag a file over Canvas, the screen changes and a message appears - Drop files here.

    Figure : Canvas showing where to drop files

    Canvas showing where to drop files
  • Right-click the file and select Send to Orbit from the menu.

    Figure : Select Send to HP Orbit in the menu

    Select send to HP Orbit from the right-click menu
  • Send a link or write a note.

    • Place the cursor in the Send a link or write a note field.

      Figure : Send a link or write a note field

      Send a link or write a note box
    • Type your text. For example, type a message or paste a copied URL.

    • Press Enter.

When the transfer is complete, the Orbit Canvas on your Android or iOS device shows the new file as a tile on Canvas. Swipe down from the top of the screen to retrieve new shared files, if necessary.

 

If issue continues, please Click here for steps on reinstalling the application.

 

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

View solution in original post

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