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- Re: My word and Excel is not working and asking for subscrip...

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06-13-2025 09:44 PM
My word and Excel is not working even I have office 2021. I take help from customer case but the problem is solved for temporary.
I want to use that tool preminantly. I want you to help in that.
Solved! Go to Solution.
Accepted Solutions
06-15-2025 06:44 PM
@Shekar7, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Since the issue is with Word and Excel, we recommend contacting Microsoft Support for a permanent fix, as they specialize in Office software troubleshooting.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee
06-15-2025 06:44 PM
@Shekar7, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Since the issue is with Word and Excel, we recommend contacting Microsoft Support for a permanent fix, as they specialize in Office software troubleshooting.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee