My word and Excel is not working and asking for subscription.

[Shekar7]

My word and Excel is not working even I have office 2021. I take help from customer case but the problem is solved for temporary.

I want to use that tool preminantly. I want you to help in that.

[Garp_senchau]

@Shekar7, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Since the issue is with Word and Excel, we recommend contacting Microsoft Support for a permanent fix, as they specialize in Office software troubleshooting.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,