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HP Recommended
HP Compaq dc 7700p convertible minitower
Microsoft Windows 10 (64-bit)

Hello, i installed windows 10 pro 64bit on this pc and all drivers and applications working...only problem is i cant find driver for "PCI Serial Port". Tried Vista and windows 7 driver but doesnt work...can anyone help me out?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Here is what you need to do for the PCI Serial Port.

 

Download and run this driver.  If it installs the device, great.  All done.

 

https://ftp.hp.com/pub/softpaq/sp34501-35000/sp34744.exe

 

If you get any errors like unsupported operating system, etc.  Close out of any error windows.

 

Go to the device manager.  Click on the PCI Serial Port needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp34744.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then restart the PC.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Here is what you need to do for the PCI Serial Port.

 

Download and run this driver.  If it installs the device, great.  All done.

 

https://ftp.hp.com/pub/softpaq/sp34501-35000/sp34744.exe

 

If you get any errors like unsupported operating system, etc.  Close out of any error windows.

 

Go to the device manager.  Click on the PCI Serial Port needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp34744.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then restart the PC.

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